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“Providing the tools and support to empower users to find, analyze, use, and disseminate information in an ethical, efficient, and effective manner.”

ViewSonic Education Onboarding Video Series

Laptop Training Video


A staff of eleven maintain the technology infrastructure of the Bristol Tennessee City Schools. Services include the repair and maintenance of existing instructional and administrative computer systems throughout the district, instructional and administrative software support, student information management administration, training, implementation of wired and wireless networked services, as well as telecommunications and video surveillance equipment. BTCS has two resilient 750 megabit fiber connections lines as well as a 10Gig WAN AGG fiber connection. This bandwidth is shared among the almost 4000 computers currently installed throughout the district, which are primarily made up of Windows platform devices. The purpose of technology support is to provide services that aid in engaging, challenging, and inspiring students, while satisfying our customers in a way that creates trust. Questions about using BTCS technology should first be directed to the technology help desk line at 423-652-9430. Make sure to leave a message including name and call back number as well as a brief description of the question / issue.

The Technology Center is located on the campus of Tennessee High School:

The Technology Center
c/o Tennessee High School
1112 Edgemont Avenue
Bristol, TN 37620

Computer and Network Guidelines

All who use the technology infrastructure provided by the Bristol Tennessee City School System are asked to abide by our responsible use policy (RUP), which is located at the bottom of the screen. Users have no expectation of privacy when using computers, bandwidth, or services provided by the district, including email.

Guidelines for Donating Computers

Community donations of computer equipment are genuinely appreciated. However, it is not always in the best interest of the schools to accept donated computers. These computers often require additional expenditures of time and money for the school or the school system.

For this reason, schools are encouraged to accept only those donations that are compliant with the school's computing platform and can become viable with minimal expenditures. Donated computers must meet minimum system requirements in order to be supported by district repair personnel. These requirements should indicate that the equipment is not more than three years old and will remain useful in the classroom for a reasonable period of time.

Current minimum system requirements include:

Dual Core or better (Dell Optiplex 7020 or better)

Each computer system should have a minimum:
--Windows 10 Pro license
--8GB of RAM
--250GB hard drive
--Ethernet card
--sound capabilities

Donated computers should be fully functional and complete with:
--LCD monitor
--necessary cables

If your equipment meets or exceeds these minimum requirements, please contact the school directly to make your donation. If you do not have a specific school in mind, you may send a message to the Technology Center. Also, be sure to remove all your personal files from your hard drive before offering a computer for donation and be prepared to provide the recipient full rights concerning the use and disposal of the computer. A letter of receipt may be requested from the school for tax purposes. This letter may contain a list of the donated items, but will not specify a dollar value for your gift.


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